Privacy

Effective date: 13 April 2026

BPO Accountants (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect personal data in line with the UK GDPR and the Data Protection Act 2018.

Who we are (Data Controller)

BPO Accountants
West Midlands, United Kingdom
Email: shafique.rehman@bpoaccountants.co.uk

What data we collect

• Identity & contact data (name, email, phone, company, role)
• Communications (enquiries, messages)
• Usage & technical data (pages viewed, device/browser info, approximate location/IP)
• Engagement data related to our services

Lawful bases for processing

• Contract – to provide quotes and deliver our services
• Legitimate interests – to run and improve our business, prevent fraud
• Consent – for optional marketing or non-essential cookies
• Legal obligation – to meet HMRC/other regulatory requirements

How we use your data

• Respond to enquiries and provide services
• Manage billing, proposals, and client relationships
• Improve our site and services
• Send updates/marketing (only if you’ve opted in)

Sharing your data

• Service providers (IT, email, analytics, hosting) under appropriate agreements
• Professional advisers under duty of confidentiality
• Authorities where required by law

Data retention

We keep data only as long as necessary (client files typically up to 7 years or as required by regulation). We then securely delete or anonymise it.

Your rights

• Access, rectification, erasure
• Restriction or objection to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact shafique.rehman@bpoaccountants.co.uk. You can also complain to the ICO: ico.org.uk.

Cookies

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Changes

We may update this policy from time to time. We’ll post the latest version here with the effective date above.